Right of Withdrawal
Consumers’ Right of Withdrawal
If you enter into a legal transaction for a purpose that is, for the most part, outside your trade, business or profession and thus order as a consumer in our internet shop, you have a right of withdrawal according to the following conditions:
WITHDRAWAL INSTRUCTION
RIGHT OF WITHDRAWAL
You may withdraw your contractual order without stating reasons within a fourteen-day period.
The right of withdrawal shall apply for a period of fourteen days from the day an which you or a third party you nominated and who is not the carrier received the goods.
In order to exercise your right of withdrawal, you must inform us (blomus GmbH, blomus Onlineshop, c/o G+L GmbH, Venloer Str. 1307, D-50829 Köln, Tel. +49 (0) 29 33 831 600, E-Mail: support@blomus.com) with a clear statement (e.g. a letter sent by post, a fax or an e-mail) about your decision to cancel your contract. You may use the standard withdrawal form, though this is not obligatory.
The timely dispatch of the cancellation shall be deemed sufficient for compliance with the withdrawal deadline.
Consequences of Withdrawal
If you revoke this contract, we are immediately and at the latest within fourteen days upon receipt of the notification of this contract´s cancellation, obliged to return all payments that we have received from you, including the shipping charges (with the exception of additional costs resulting from you selecting a different type of delivery than the cheapest standard delivery we offer). For this refund, we use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in any event, we shall not charge you any fees on the basis of this refund. We may refuse to return the refund until we have received back the goods or until you have provided evidence that you have sent back the goods, whichever the earlier.
You are required to send us back or hand over the goods immediately and in any event within fourteen days of informing us of the cancellation of this contract. The deadline shall be deemed to have been met if the goods are sent before the fourteen-day expiry period. We bear the costs of the return of the goods. We will be happy to collect items that exceed the normal parcel size from you. Please contact us for this purpose. You can use our contact form for this purpose. Alternatively, you can send us an e-mail to support@blomus.com.
You are only required to compensate for any diminished value of the goods, if this diminished value is ascribed to an unnecessary handling thereof on your part to test the condition, features and mode of operations of the goods.
Standard withdrawal form
(If you wish to withdraw from the contract, please fill out this form and return it to us.)
To: blomus GmbH, blomus Onlineshop, c/o G+L GmbH, Venloer Str. 1307, D-50829 Köln, Tel. +49 (0) 29 33 831 600, E-Mail: support@blomus.com
E-Mail: support@blomus.com
I/we (*) herewith revoke the contract that I/we (*) concluded concerning the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*)/received on (*)
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only for notification on paper)
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Date
(*) Delete as appropriate
