If you enter into a legal transaction for a purpose that is, for the most part, outside your trade, business or profession and thus order as a consumer in our internet shop, you have a right of withdrawal according to the following conditions:
WITHDRAWAL INSTRUCTION
RIGHT OF WITHDRAWAL
You may withdraw your contractual order without stating reasons within a fourteen-day period.
The right of withdrawal shall apply for a period of fourteen days from the day an which you or a third party you nominated and who is not the carrier received the goods.
In order to exercise your right of withdrawal, you must inform us (blomus GmbH, blomus Onlineshop, c/o G+L GmbH, Venloer Str. 1307, D-50829 Köln, Tel. +49 (0) 29 33 831 600, E-Mail: support@blomus.com) with a clear statement (e.g. a letter sent by post, a fax or an e-mail) about your decision to cancel your contract. You may use the standard withdrawal form, though this is not obligatory.
The timely dispatch of the cancellation shall be deemed sufficient for compliance with the withdrawal deadline.
Consequences of Withdrawal
If you revoke this contract, we will refund the purchase price of the returned goods to you. We can only refund shipping costs if the entire contract is revoked. If, on the other hand, you only return part of your order, no refund of delivery costs will be made, since in this case the shipping service has already been provided in full. Please note that additional costs incurred by you choosing a more expensive shipping method (e.g. express delivery) will not be reimbursed. We will use the same means of payment for the refund as you used for the original transaction, unless expressly agreed otherwise with you. You will not incur any additional fees as a result of this repayment. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We will provide you with a returns label for the return shipment, which means that the return shipment is free of charge for you. Please use this label, as we will not cover the costs of a return shipment that you organize independently. We will be happy to pick up shipments that exceed the normal package size. To do so, please contact us – either via our
contact form or by emailing
support@blomus.com. You will only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature, characteristics and functioning of the goods.
Standard withdrawal form
(If you wish to withdraw from the contract, please fill out this form and return it to us.)
To: blomus GmbH, blomus Onlineshop, c/o G+L GmbH, Venloer Str. 1307, D-50829 Köln, Tel. +49 (0) 29 33 831 600, E-Mail: support@blomus.com
I/we (*) herewith revoke the contract that I/we (*) concluded concerning the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*)/received on (*)
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Name of consumer(s)
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Address of consumer(s)
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Signature of consumer(s) (only for notification on paper)
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Date
(*) Delete as appropriate