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Ordering and Shipment

1. Can I order by phone?

2. How much does shipment cost?

3. How long does it take for my order to reach me?

4. Can I track where my order currently is?

Outdoor furniture

1. What is the best way to care for my STAY/GROW furniture?

2. Are the STAY/GROW products waterproof?

3. Can the GROW articles be combined with each other?

4. Can STAY/GROW articles be overwintered outside?

5. How are the STAY/GROW products delivered?

6. What are the delivery times of the STAY/GROW series?

7. How do I safely assemble my STAY/GROW furniture?

8. Can the headboards of the STAY beds be adjusted?

9. If something does happen: What warranty claims do I have?

Returns

1. How are returns undertaken?

2. How do I receive my money back when returning items?

3. How long is the return period?

Customer account

1. What advantages does a customer account have?

2. What can I do if I forget my password?

3. How can I change my password and personal details?

blomus Torches

1. Why does the torch not burn as expected?

2. How do I fill the torch?

3. Why does oil escape from the top of the torch?

4. Can the torch be used when it rains?

5. How should the torch be extinguished?

6. Are there spare parts for the torch?

Spare parts

Care advice

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blomus is available to you directly from our blomus USA daughter company located in Illinois. Click below to visit the blomus USA website.

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